HOLY MACARONI ! Will this story ever end !!
OK, So now we’re into Tuesday morning, October 14th.
Yes, ANOTHER 4:30AM morning for me as they came to get the rig at 6:00AM ON THE DOT to fix the bed lift in the toy hauler. And off Bennie & I go to the Lounge area to wait.
I had received a call from the Driver the night before saying that he would be at the Newmar Factory with my bike by 8:00AM and that he would call me when he was 5 minutes away. That was so he knew where to go – the place is so HUGE.
The timing turned out to be perfect ! My rig was returned to me and while the driver was unloading the bike I was able to get the rig ready to ride the bike in.
Yes, The bike was delivered safe and sound – albeit late – but overall I was NOT happy with this Company’s service. I won’t bore you with all the details so I’ll just say that FORTY FOUR e-mails had to be exchanged to complete this simply process !!
Now I’m not going to mention this Company’s name …….
But as you can see I’m one happy Sassy Rider re-united with her bike.
Getting her safe and sound in her own home where she belongs.
Everything was done – even Ms. T hooked up and it was still only 9:20AM !!!! So on the road I get.
Newmar’s Customer Service is OUTSTANDING. Everyone I spoke with there was very friendly and accommodating. The person I dealt with most was Jason, who did the work on my rig. He was awesome !!!
This story really has a very happy ending – yes, despite all of the stress it put me through over the entire Summer…..Newmar reimbursed me for my costs. Yes, ALL of my costs !!